Terms and Conditions
Welcome to Dr. Tamanna Ferdous Online Appointment System. By accessing or using our platform, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use our services.
Services
We provide an online platform to book appointments with registered healthcare providers. The platform serves as an intermediary and is not a provider of medical services.
User Responsibilities
Ensure that all information provided during registration or booking is accurate and up-to-date.
Attend your appointments on time. Repeated no-shows may result in account suspension.
Understand that this platform is for booking purposes only; medical advice and treatments are the responsibility of the healthcare provider.
Payments and Fees
Payment must be completed at the time of booking, unless specified otherwise.
Our platform may charge service fees, which will be clearly stated before booking.
Cancellation and Refund Policy
Cancellations made at least 24 hours in advance will be eligible for a refund (if applicable).
Late cancellations or no-shows will not qualify for a refund.
If a Doctor cancels, you will be offered either a full refund or the option to reschedule.
Privacy and Data Protection
Your personal and medical information is handled in accordance with our Privacy Policy. We use encryption and other security measures to protect your data.
Medical Disclaimer
We do not provide medical advice, diagnosis, or treatment. All medical services are provided by registered healthcare providers.
We are not responsible for the outcomes of any medical consultations or treatments.