Privacy Policy
we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Doctor Appointment Service. Please read this privacy policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you use our Doctor Appointment System, we collect personal information that may include:
- Name
- Email address
- Phone number
- Date of birth
- Gender
- Medical history
- etc.
Non-Personal Information
We may also collect non-personal information, including:
- Device information (such as your device type, browser type, operating system, and IP address)
- Usage data (e.g., which features of the system you use and for how long)
- Cookies and tracking technologies (to improve user experience and track usage patterns)
How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments with doctors and healthcare providers
- Send appointment confirmations, reminders, and updates via email, SMS, or other means
- Provide customer support
- Improve the quality of our services through feedback and usage analytics
- Notify you about important changes to our system, services, or policies
How We Share Your Information
We respect your privacy and will only share your personal information in the following circumstances:
- With healthcare providers: To facilitate the appointment booking process, we may share relevant personal and medical information with the doctor or healthcare provider you choose.
- With third-party service providers: We may engage trusted third-party vendors to perform services such as payment processing, IT services, and customer support. These providers will only have access to the necessary information to perform their tasks and are required to keep your information confidential.
- With legal authorities: If required by law, we may disclose your personal information to comply with legal obligations, such as to respond to a court order or subpoena.
- For business transfers: If our company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Data Security
We implement reasonable security measures to protect the information you provide to us, including encryption, access controls, and secure storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.