Return/Refund Policy for Doctor Appointment System regarding these terms and conditions.

Appointment Cancellations

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Patient-Initiated Cancellations

• 01. Appointments canceled at least 24 hours before the scheduled time will be eligible for a full refund.
• 02. Cancellations made less than 24 hours in advance are not eligible for a refund.

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Provider/Doctor Initiated Cancellations

If the doctor or clinic cancels or reschedules an appointment, the patient will be offered either a full refund or the option to reschedule at no additional cost.

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No-Show Policy

Patients who fail to attend the scheduled appointment without prior notice will not be eligible for a refund.

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Refund Process

Refunds will be processed to the original payment method within 5-10 business days after the cancellation request is approved.

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Technical Issues

If the appointment cannot be completed due to technical issues (e.g., telehealth platform failure) attributable to the provider, the patient is entitled to a full refund or a free rescheduling.

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Special Circumstances

Refunds due to extraordinary circumstances (e.g., emergencies, natural disasters) will be reviewed on a case-by-case basis.

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Non-Refundable Fees

Any administrative or booking fees (if applicable) are non-refundable unless the cancellation is provider-initiated.

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Contact for Refund Requests

For cancellations or refund inquiries, patients should contact [Insert Support Contact Information] with the appointment details.